In case you encounter issues with the creation of log files when using the Java agent, please adhere to the following steps:

  1. Ensure all logging parameters are properly configured

  2. Configure the following flag as a JVM parameter in the specified application:

    sl.redirectStreamsTo=/path/to/log/folder
    CODE

  3.  Restart your application server.

This method is to be used for debugging purposes only & should be removed once the required information has been retrieved.
Under no circumstance should it be used as a replacement for logging parameters.